Verizon Wireless Plans Reviews

by TAHEEN LOPEZ -- July 30th 2007 -- San Diego, CA

My wife and I just recently switched from Sprint PCS to Verizon Wireless and our phones and their service works like a charm. We've also been with T-Mobile, Nextel, and Cingular and we didn't like those since their coverage and call quality lagged, but so far Verizon has been the best Wireless carrier yet and I don't think we'll ever switch again. So I highly recommend Verizon to anyone who is thinking about switching to another cell phone company.

by Kelly -- September 2nd 2006 -- Fort Worth, TX

Money usually drives me to make decisions and Verizon is pushing me away with their costs. I am a mild user of the cell phone, probably 30 min or less during the week days only...so they offer nothing for this type of user. When I am at work I have an office phone and on the weekends I have my home phone. I pay about 78.00/month w/ taxes and fees for a single line and use 500 of my 900 minutes. I hate that I pay for 400 min that I never use and don't get the benefit of rollover or some other type of cost benefit. I have been a customer of Verizon since it was Primeco, but I still get stuck in their contracts which seem to drag on forever. I always feel like I have the oldest phones around and spend way to much for them. I will be paying to cancel my contract with them for 175, just so I can move on finally. Waiting 2 years for a new phone or to get a 100 discount is ridiculous, cell phones are like computers now, once you get one in a years time they are dinosaurs!

by john -- August 15th 2006 -- Los Angeles, CA

I love verizon. It is by the far the best phone company. I never have any dropped calls.

by homer -- November 18th 2005 -- rogesville, TN

Verizon is the best! The customer service is great and the phones are great.

by Erik -- June 20th 2005 -- Berkeley, CA

I moved from San Diego to Berkeley to attend school equiped with Sprint service. It was horrible. I switched to cingular the next year, which was worse. I switched to AT&T the next year, which was even worse than the previous two. I switched to Verizon Jan 2004 and it is by far, hands down infinitely better than all of the above for the entire bay area. I now live on the peninsula (redwood city) and have had almost zero problems with Verizon. It's not the cheapest but you get what you pay for. I will especially never use AT&T ever again. I could count the number of times that I DIDN'T drop a call (over a one year span) on two hands. Yes, it was that bad.

by J -- December 3rd 2004 -- Bay Shore, NY

Ever since I switched my service to Verizon Wireless from AT&T. I don't have calls dropping in my house, when I go to school on campus my calls don't drop as much, customers service is nice and their a big help they discuss my bill with me and all. The coverage area is great! If you don't have Verizon Wireless now, that's sad!

by N.V. -- March 30th 2004 -- Upland, CA

Verizon Wireless no doubt has the best coverage. I have never lost a call except once when I was at the base of the mountain. I can even receive and make calls inside crowded buildings. Coverage is excellent in Southern California. Call quality is great and I think it is, in part, due to the phone you select. My phone offers great call quality. No static, can hear perfectly. My other friends have other carriers and they're always breaking up, have static, or sound muffled. Customer service has been good so far. They respond promptly and offer decent information. I have yet to have a complaint. The cost for Verizon isn't exactly the most competitive or comparable really. They do have the best coverage and so demands you pay for the quality and quantity of their services. In the end, you must choose a plan best suited to your needs and I thought Verizon provided a decent price for my needs.

by Rudy -- August 5th 2012 -- SCS, MI

Pluses: coverage is great, and call quality is good. Minuses: very many. First of all 4G-LTE very unreliable. In some cities it works great (it was unbelievably fast in Indianapolis at 15Mbps, and always worked) yet back in my home town, 4G rarely connects, drops often, and when it connects the speeds barely make it to 1Mbps. Second, thanks to all the added fees they slip in, our monthly bill is $40 or more the agreed-upon contract price. Their only response is, basically, nothing: pay the bill or lose your service. Third, I'm grandfathered into the unlimited data plan, so the second line can never be upgraded to unlimited and we're stuck providing our own phones if we want to remain with them. Or, get reamed even more by being billed a lot more per month. Fourth, VZW is the ONLY company that totally locks down all of their phones. Takes forever to get Android updates, sometimes a year or more after an OS is updated. At least the hacking community finds ways to root these phones despite VZW locking them down. Poor device support, in other words. Looking to upgrade phones now as we are out of contract, and we're shopping all the alternatives. It's too bad they are all highly flawed in one way or another.

by rodney -- July 10th 2012 -- peoria az, AZ

Worst customer service I KNOW. Very rude and inconsiderate. Staff is pushy and not very knowledgeable, all they do is push phones looking to make the big buck. Stay away!

by brandon hopkins -- June 25th 2012 -- youngstown, OH