Sprint/Nextel Plans Reviews

by K Blount -- May 2nd 2012 -- Fayetteville, NC

I've been with sprint almost 13 years. No incentive from these people. All Moble providers are somewhat dishonest and full of BS. but sprint is the Mother of Deception and RIP-OFF-OLOGY. I'm going to METRO PCS

by sami osler -- April 28th 2012 -- shippensburg, PA

I havent even received my iphone yet... And I already love sprint... The customer service I have gotten has be amazingly helpful and the ladies there are great and very kind... I will definitely be with sprint for a long time

by Joseph -- April 26th 2012 -- Tampa, FL

I love my phone! The service is great here in Tampa. Of course if you live in Podunk Idaho your not going to get great service, I've never had any problems with the service ever. Go with sprint! Its fast! And unlimited data!

by Michael -- April 3rd 2012 -- Essex, MD

Sprint has the best plans!

by April -- March 15th 2012 -- Indianapolis, IN

STAY AWAY!!!!! We have been with sprint for 10 years now and we are now switching phone companies. They have the worst customer service, they are changing all of their plans and charging more even being in a contract. If you have an issue you can't even get it resolved. It has been bad the last 2 years and they are just getting worse. We have a few insiders and they say get out while you can! JUST DON'T EVEN THINK ABOUT IT.

by Oscar -- February 17th 2012 -- Hartford, CT

Data not good and calls breaking too much

by glen severage -- December 10th 2011 -- wilmington, NC

I have been with Sprint forever. Never had a problem. This first time I had to call customer service. my service been down no data or make calls or receive. I was ignored by several managers and agents. I was told not enough people called in with issue to validate a trip to the tower. I get service in a 3 mile radius outside where I live. So phone is not the issue. This is not a huge Sprint base. So may not have a lot of the customers in this radius. I was also told the more you complain about not getting service the more they ignore you. This is by far the worse customer service I have ever dealt with with any company phone related or not. For now due to contract all I can do is write about my experience with them on every review site I can find, and hope buyer bewares....

by Heather -- November 8th 2011 -- bullhead city, AZ

I have been with sprint on two different occasions as for the break I went with a prepaid phone thinking I could save with their $50. A mo plan I did for a minute then realized when my phone broke I had to pay another $250. For another phone out of pocket...No insurance.. I went back to sprint.. They may have their flaws but again no one is perfect not even a phone company. Its like this... I was unhappy with a phone I got, I had it for a year or so, because of the frustration I was going to end my contract again regardless of how much I would spend for the disconnection fee. Then they upgraded my phone to a model that was hands down top notch HTC EVO which I absolutely Loved!!! Unfortunately two weeks ago it was Lost :( They replaced my phone with the HTC 3D and I still love the HTC EVO best phone ever!! But they replaced my lost phone for $100. Bucks being this phone is almost $600 bucks!!, to me thats not a big sacrifice at all, its not their fault it was lost. Then 2nd line was time for an upgrade... We picked the phone it was here fast! Yesterday... Note I ordered it this past Sunday... Now my daughters back pack was stolen at school unfortunately her phone was in it.. I thought I would have to pay another 100. Bucks because again not their fault... But when I place the order it will be $50 bucks for a $250. Phone ... I for one will be staying with sprint as long as I can!! All the awesomeness they have shown in such a small amount of time I'm happy :) If your considering sprint I would say GO FOR IT, because when it boils down to the nitty gritty.. Over all they are the best price and service hands down. Ive been with them 8 years now. Not always by contract but by choice!

by Mike -- October 12th 2011 -- long island, NY

Sprint has the best coverage in my long island ny area. Friends with Verizon complain of many dropped calls. Had been with tmobile for decades and move to Sprint was best phone decision and value. Customer service has been excellent. If you have a problem they take care of it right away. Sprint CEO could do a better job.

by John Arbogast -- October 7th 2011 -- Charlotte, NC

Absolutely my worst cell phone experience in my life. The coverage is horrible, the web access is slow and freezes often, my phone is horrible and the Customer Service is the worst. I feel more like I am waiting for parole than the end of my plan. I am seriously debating just paying the cancellation fee cutting my losses and going with anyone else besides Sprint. The Walmart prepaid phones would be an upgrade in comparison to what I have now. I can't wait til I get out from under this cell phone nightmare. Please Don't even consider signing on with Sprint. I promise you if you do you will regret it the rest of your life.