Samsung Stratosphere Cell Phone Reviews

by Ozzie -- June 10th 2012 -- Huntington Beach, CA

I would highly recommend passing on this phone. I got it in December and discovered a bug with Qwerty keyboard acting as if 'hot keys' are programmed. Had this since day one. The phone is the most sensitive I have ever had and already had to replace one. On both the original and the replacement the memory card randomly disappears and when it returns whatever was on the phone has been deleted. I wanted the phone for the qwerty keyboard...I know greatly regret this decision and as much as I like some of the smart phone features I miss my silly old LG Flip phone. If you are determined to have a smart phone I would highly recommend doing searches for errors online first to check the quality of the product. Now I see that this Qwerty issue happens to everyone and Samsung has done nothing to fix...I guess they count on people only keeping a phone for 2 years so why bother...oh and another thing..when I want to use the regular phone...I have to use my hands free otherwise my ear touches the phone and it loses the call constantly. Bad phone.

by E.J. -- May 29th 2012 -- Cortland, NY

Despite all of the terrible things I had heard about this phone, I decided to follow the advice of the expert reviews on another site and purchase the Stratosphere. I haven't had any problems with the versatility of this phone or with the battery; as it is that I was helped out by my store clerk guru by downloading helpful apps. Yet, for the strangest of reasons, I am unable to receive any multimedia messages, even if the person is under the same carrier. You would think that a smartphone with 4G capability could handle just 1 lousy picture from an external source. If anyone has any advice in this matter, it would be most appreciated. As for the phone itself, other than nearly throwing it because of this stupidity, it's overall an excellent phone.

by Joyce Kizzier -- May 22nd 2012 -- Emmetsburg, IA

The LCD broke while sitting in my coat pocket on the back of my chair. Not dropped or misused. Verizon & Samsung won't fix or replace. Told by a Verizon dealer that it is a known issue with the phone.

by Christiane Laracuente -- May 3rd 2012 -- Denver, CO

I want to love this phone, I really do. I think the design is great. The slide out keyboard (the reason I bought this phone)is awesome and makes texting and internet use really easy. The problem I have is with call quality, and it's pretty major. Not only do I get constant complaints from any and everyone I call about how bad it sounds, my phone mutes ITSELF anywhere from 5 to 20 minutes into a conversation. I can hear perfectly well, I have 5 bars so I know it's not the network, it just mutes so whoever I'm talking to can no longer hear me. The only solution is to hang up and call back. It's bad enough when that happens on a personal call, but I use my phone for work. So yeah, it's horrible. I went to Verizon to see if they could find a solution and they just told me it's a known issue with this phone and there will hopefully be a software fix in the next couple of months. What??? Not acceptable.

by Vic -- April 14th 2012 -- williamwbrig, VT

Junk - need missing launch codes to make it work. Big, like old brick flip phones - Wont load Cox email - Verizon,& Cox tech support no help. Neither was tech savvy store clerk.

by Debbie -- March 1st 2012 -- Williamsburg, VA

A little disappointed with this phone. Expected more out of it. It has started freezing up where I have to take the battery out in order to re-start the phone. Also it is very slow when the battery is charging. Have had the symbols go haywire while charging. Others have commented that my voice isn't as clear. Do love the slide out keyboard.

by Mark Hebert -- February 27th 2012 -- Gilford, NH

by Jack -- February 16th 2012 -- Raleigh, NC

Worst phone I ever owned. After 2 weeks the phone would mute itself after 20 minutes of talking. Got a replacement, and same thing happened 2 weeks later. Save yourself the trouble...avoid this phone.

by judy -- February 12th 2012 -- bellevue, NE

The voice quality is very poor. I was sent a new phone and it has the same poor sound. This should not be called a phone.

by Lucy -- February 7th 2012 -- lubbock, TX

The phone has a nice screen and is good because it has the qwerty keyboard, But I've been having trouble with some calls, it sounds bad and they have already changed the phone for me once. So not sure if it's the phone or the network. Also I've had trouble with it freezin a few times but its my first smart phone so I guess other than that it's pretty good like pics n apps memory is good!