NET 10 Reviews

by Carol -- March 9th 2007 -- Shelby, NC

I am very pleased with my net 10 wireless phone and in particular net 10's customer service...they are wonderful folks...very courteous and professional when they talk to their customers. I didn't like the phone number that initially came with my telephone (three sixes in a row in the phone number) so since I am a bit superstitious I requested that my number be changed....they sent me a new Sim card and I got it in an extremely timely manner and got help with the folks in customer service to get me back on line again the same day that I received my new Sim card. Wonderful service...cannot say enough nice things about net 10. I'd recommend this company to anyone....great customer service and 10 cents a minute...who could ask for anything more.

by mark -- January 6th 2012 -- NEW YORK, NY

Bad everything but monthly plan price.

by Amy -- December 16th 2011 -- Atlanta, GA

HORRIBLE, HORRIBLE customer service, tried to port my number from Verizon to Net 10.....6 phones calls, four hours on the phone, conference call with Verizon and Verizon told me their was an error with their system. I spoke to a supervisor and no HELP AT ALL. I DO NOT RECOMMEND THIS SERVICE, I even cancelled the new number transfer because they are not competent!!!!!!!!!!!!!!

by larry fields -- July 3rd 2011 -- salome, AZ

I have both a Net 10 and a track phone and am darned sorry I bought either one of them. Pieces of junk. I cannot depend on them to work when I need them. I will have a good signal but phone says no network or emergency calls only, or I have no minutes when I have over 170 minutes showing. Save your money people!

by Blake -- March 31st 2011 -- NYC, NY

I've only had it for a short time and haven't had to call customer service for any issues yet, but as far as the service goes I'm so surprised how good it is. They use the AT&T and Verizon networks but I wasn't sure if it was going to be a slower speed or lesser quality but i have to say the web is blazing fast and I have service everywhere. So glad my buddy on my basketball team told me about it.

by Lester -- March 31st 2011 -- Miami, FL

Now for March Madness, it’s been really important for me to be able to keep up with my games, no matter where I am. Thanks to Net10, I was able to do just that. With my 50 dollar unlimited plan, I was able to check scores and updates from anywhere using the unlimited internet.

by Wayne Lineberry -- March 22nd 2011 -- Elkton, MD

Was extremely unhappy with AT&T and their creative billing policies. After much research I decided on Net 10. I am originally from CT so my mother was on my AT&T family plan. I got her a net 10 phone as well as my wife. I have been extremely happy with the call quality and the coverage. The flexible billing plans are a great plus. Text messages go through instantly and I have no more or no less coverage in buildings than I did with AT&T. The customer service can be rough to deal with but overall I would rate them adequate. I am very happy with the LG900g. The real downside to this phone is that I can't stream video. But, I can check my email, create emails and surf the web(get OperaMini).I would highly recommend this phone and net 10 to anyone based on my experience so far.

by Mark H. -- March 8th 2011 -- Lakewood, CO

Switched from Sprint due to very high cost. Had Net10 for over a month. Set up is easy, when adding additional minutes to the two phones, no problem. Still figuring out which card is best for us. I text a lot, she does not know how. Great system. I may buy a better phone for easier texting.

by Mark -- February 19th 2011 -- Logansport, IN

This Company is Awful!!! Had Net 10 phone for 2 WEEKS, took a week and a half to get a Phone #, only problem was couldn't call out, or receive calls. I spent 8 hours on the phone (not my Net 10, cause it never worked) talking to company Reps through out Central and South America, to no avail. I was dumped back in the "Waiting" call pool many times, I gave my information over a dozen times to over a dozen people, yet no information was ever in their net work. Before you buy Anything from these guys, go out and get a Rock and right a message on it and throw it in the direction you want your message to go. It will be much more efficient than dealing with this Third world phone service!

by rvaldez789 -- January 31st 2011 -- Miami, FL

Net10 is about as cheap as you can get for an unlimited plan without a contract, and without sacrificing signal quality. The signal quality is great because they use the Verizon and ATT towers so you know you aren't getting ripped off on the basics. The internet is not 3G but this is luxurious for a budget option.