by Don Nelson -- November 29th 2007 -- Oberlin, OH
Can't see much bad about the style or features of this phone but it does have some issues which are enough for me to return it soon if some fixes don't come out. The major thing is the MicroSD card functionality. Regardless of the size card you have in it, when you connect the phone to your computer to sync your music, only half the capacity of the card is recognized. For example, I have an 8 GB card in my Venus. The "memory" function under tools and settings shows it to be an 8 GB card. If I put the card in a card reader, Windows shows it to be an 8 GB card. If I connect the phone to my computer using the supplied USB cable, it is only recognized as a 4 GB card. After many talks with Verizon customer service only to have them tell me over and over that I am the only one who has reported the problem and that I must have a bad phone or card, I finally exchanged both and the new one is the same way. In spite of Verizon's claim that I'm the only one, I have been contacted by many others who have the same problem. Two gig cards, only recognize 1 gig in sync mode...4 gig cards recognize 2 gigs...etc. Verizon still has not acknowledged a problem. I did FINALLY get this response from LG though. "There is currently a known issue with the 8gb memory in the LG Venus, as well as the Voyager, when downloading music the phone will only recognize half of the memory card size, we are currently working hard to resolve this issue, please be patient with us. "