Since its founding over 7 years ago, LetsTalk, Inc. has emerged as a high growth, profitable leader in the wireless e-retailer category. LetsTalk is uniquely committed to providing the best customer experience in the industry and developing the leading online destination for consumers in the category. Our vision is supported by blue-chip venture partners who are committed to the future growth and success of LetsTalk.

We are currently looking to expand our team with creative marketers who are committed to driving growth and further strengthening and developingthe LetsTalk brand.

LetsTalk.com offers a comprehensive rate and benefits package, including 401K and employee discounts on cell phones and accessories. Please respond with a resume and cover letter, including rate requirements.

Email (attachments are welcomed): jobs@letstalk.com

Accessory Merchandising Intern

Department : Marketing

Internship Summary:

If you’re excited about mobile products and eCommerce, and want to gain behind-the-scenes experience in what it takes to sell products online, the Accessory Merchant Intern position at LetsTalk.com is a great opportunity.

The Accessory Merchant Intern position will provide a current or graduating student with valuable on-the-job skills, as well as knowledge in online merchandising and experience in running a business. LetsTalk.com will work with the University or college of the intern to provide the necessary paperwork for college credit.

We are looking for a dynamic self-starter with a passion for mobile accessories, online sales, research, competitive analysis and video. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

What Would You Be Doing?

• Researching and choosing mobile accessories
• Competitive analysis to figure out appropriate accessory pricing
• Producing accessories for the Web
• Measuring sales, margin and effectiveness of product selection/placement/pricing.
• In essence, managing a business vertical for a summer.

Required Qualifications:

• You are a Junior or Senior majoring in marketing, merchandising, business, or related field.
• You are interested in mobile accessories and have an interest in learning online merchandising.
• You have good analytical skills and good writing skills.
• You have an eye for detail & are intellectually curious.

Additional Comments:

•  Position is unpaid, based in LetsTalk’s San Francisco office.
• LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.

How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.

Call Center Customer Service Representatives

Dallas - Fort Worth Area, TX

We are seeking call center customer service representatives with at least one years of call center experience, preferably in wireless industry. Our customer service representatives will be responsible for handling inbound phone calls and making every effort to provide world class satisfaction and service levels for our customers.

Responsibilities include, but are not limited to:

• Candidate will be responsible for answering inbound customer service calls for an online retailer in a queued call center environment.
• This position does require seniority-based shift scheduling and will require some weekend and holiday work.
• The candidate will be responsible for meeting established center performance and quality standards.
• Attendance and attention to detail are critical to this position.

• Requires at least one year of experience in a major call center environment (any industry), preferably in the wireless industry.
• A High School diploma or GED is also required.
• Professional verbal, written, and email communication skills.
• Ability to learn new processes, and products quickly.
• Ability to negotiate win-win solutions for the customer and the company.
• Ability to manage multiple priorities in a team environment with minimal supervision.
• Ability to work in a fast-paced environment.

Call Center Sales Representatives

Dallas - Fort Worth Area, TX

We are seeking call center sales representatives with at least two years of retail sales experience, preferably in wireless industry. Commission based sales experience is highly recommended. Our sales representatives will be responsible for handling inbound phone calls and making every effort to maximize and convert each call into an order.

Responsibilities include, but are not limited to:

• Stay current on all products and services offered by LetsTalk.
• Provide timely, accurate, high quality support to LetsTalk.com customers in a Web-enabled call center.
• Meet and or exceed customer expectations, as well as department objectives, for the purpose of enhancing customer relations and increasing company revenue.
• Communicate any suggested improvements that would simplify or improve current processes.
• Cross sell value added products when appropriate.
• Provide back-up support/assistance for Online Customer Service and Outbound Customer Service in times of demand (upon manager request).

• Commission-based sales experience highly recommended.
• Professional verbal, written, and email communication skills.
• Ability to learn new processes, and products quickly.
• Ability to negotiate win-win solutions for the customer and the company.
• Ability to manage multiple priorities in a team environment with minimal supervision.
• Ability to work in a fast-paced environment.

Financial Analyst

San Francisco, CA

The Sr. Financial Analyst will play a key role in the monthly closing, reporting, and forecasting process. In addition, he or she will work across functional teams with varying degrees of financial expertise providing financial support and analysis. As such, this person must be adept in working and communicating with teams of varying disciplines and managers/executives at all levels. The position reports to the VP of Finance & Accounting.

Job Duties:

• Support the monthly closing process including:
• Analyze significant reserves, maintain reconciliations, and prepare monthly journal entries for changes in reserves.
• Preparation of various analyses including analysis of margin, expenses, and significant reserves.
• Preparation of monthly expense accruals.
• Perform and present ad-hoc business issue analysis on an as-needed basis. This may entail building models and analysis tools.
• Build and maintain management dashboard and key metrics tracking.
• Prepare monthly variance analysis.
• Develop and maintain integrity of complex financial forecasting, budgeting and reporting models primarily in Microsoft Excel.
• Work with marketing and merchandising to develop sales, inventory and margin forecasting tools.
• Assist in the creation of presentation materials and templates.

• Qualified candidates will have a minimum of 3-5 years of accounting and/or FP&A experience with a Bachelors degree in Business Administration, Accounting, or Finance. Retail & ecommerce experience a big plus.
• Advanced Microsoft Excel and Database skills are essential
• A CPA, MBA, or Master's degree in Finance is preferable.
• Experience with SAP and report development within SAP a big plus
• Proven experience budgeting, planning, forecasting, closing and reconciling the general ledger.
• A curiosity for learning and a very strong inclination to proactively seek and analyze information.
• Excellent interpersonal and communication skills with ability to interact with various management levels and across functional teams. Ability to develop rapport and establish confidence with associates working in other locations.
• Strong organization skills with exceptional awareness and attention to detail both in the numbers and report formats.

Human Resources Manager

Dallas - Fort Worth Area, TX

The ideal candidate should have a strong working knowledge of:

·         HR practices

·         Employee relations

·         Recruitment

·         Performance management

·         Compensation

·         Benefits.

This position reports to Corporate HR. Roles and Responsibilities Oversee all aspects of Human Resources, including:

·         Partner with client groups on all HR activities and implement process improvements as recommended

·         Provide coaching and counseling on all ER issues, including PIPs, training, and terminations

·         Employee recruiting and on-boarding

·         Employee performance and evaluation programs

·         Federal and state legal compliance issues

·         Partner with Corporate on benefits administration

·         Disability and leave case management

·         Company events and community involvement activities

·         Record keeping, and other HR administration as necessary Qualifications/Requirements

·         BA/BS degree or relevant work experience

·         Minimum of five years' HR Generalist and management experience

·         Strong working knowledge of Federal and State compliance issues

·         Excellent communication, organization, problem solving, interpersonal and analytical skills

·         Ability to maintain strict confidentiality • Must be organized and be able to multi-task and work independently

·         Strong recruitment skills

·         Working knowledge of ADP payroll system

·         PHR certification a plus

Please respond with a resume and cover letter, including salary history and requirements. Include the position title in the subject line.

IT Systems Administrator

We are seeking to expand our IT team with a senior level superstar Systems Administrator. Our ideal candidate would have 8 to 10 years of experience supporting a mixture of both enterprise and production customer-facing Linux systems. This position is for an individual that is comfortable wearing many hats. While the position’s primary focus is Linux systems administration, the individual should have an equally solid and comprehensive skill set in networking.

Desired Experience:

• CentOS and RedHat Enterprise/Advanced Linux
• Scripting (bourne, bash, csh, tcsh, expect, etc.)
• Apache
• BIND
• Samba
• Postfix
• OpenLDAP
• Radius
• MySQL
• FTP
• SVN and CVS
• Automated Deployment (Kickstart, yum and puppet)
• Firewalls and VPN
• BGP Routing and Configuration
• VLANs (Layer 2/3 routing/switching)
• Windows Active Directory
• Exchange 2007
• PCI (Experience in DSS compliance)
• Backup (both conventional, remote data vaulting and DDup)

Responsibilities:

• Maintain the existing infrastructure
• Assist in the build-out of new infrastructure
• Monitor systems with alerting tools
• Resolve daily ticket requests
• Share 24x7 on-call duties

Education and Certifications:

• RHCE or equivalent
• CCNA, CISSP, MCP, MCSA and MCSE (one or more of the listed certifications)
• BS/BA Degree preferred

Qualifications:

• Team oriented and results driven
• Strong analytical and problem solving abilities
• Proactive stance on infrastructure and environment
• Excellent oral/written communication
• Extensive experience applying industry best practices
• Strong sense of customer service

Merchandising Intern

Department : Marketing

Internship Summary:

If you’re excited about mobile products and eCommerce, and want to gain behind-the-scenes experience in what it takes to sell products online, the Merchandising Intern position at LetsTalk.com is a great opportunity.

 The Merchandising Intern position will provide a current or graduating student with valuable on-the-job skills, as well as knowledge and training in online merchandising. LetsTalk.com will work with the University or college of the intern to provide the necessary paperwork for college credit.

We are looking for a dynamic self-starter with a passion for research, video, online sales & merchandising. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

What Would You Be Doing?

• Search Engine Optimization: maximize our product description keyword relativity.
• Product Information updates: comb competitor and complimentary websites for pertinent/new information and enhance our own pages with links to software updates or new features.
•  Video Production: as new products or accessories emerge, shoot 30 - 180 second videos to educate customers on products. Place vids on the site & on YouTube to promote site traffic growth.
• Carrier differentiation: use your great writing and editing skills to pinpoint the useful, non-biased (or gently biased) information found in Carrier marketing materials.

Required Qualifications:

• You are a Junior or Senior majoring in marketing, merchandising, business, or related field.
• You are interested in mobile products and technology, and have an interest in online sales & merchandising.
•  You are a good writer.
• You have an eye for detail, are intellectually curious, and are able to meet deadlines.

Additional Comments:

• Position is unpaid, based in LetsTalk’s San Francisco office.
•  LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.

How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.

Pricing/Revenue Analyst Intern

Department : Marketing

Internship Summary:

If you love math, analysis, & working with numbers and have an interest in mobile products and eCommerce, the Pricing/Revenue Analyst Intern position at LetsTalk.com is a great opportunity to gain job skills and professional experience in key drivers of online merchandising.

 We are looking for a dynamic self-starter with a passion for research, quantitative analysis, and mobile products. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

 What Would You Be Doing?

•  Use your great analytical skills to conduct Price Elasticity testing to help refine our Price Elasticity logic.
• Test various price points for limited intervals
•  Perform detailed analysis of carrier commission reports and see how they compare with customer purchase activity.
•  Data mine to identify regional or demographic biases, as well as, strengths and risk exposures for the business.
• Analyze data to identify sales chargeback risk pools: look for patterns among “false intenders” in this chargeback data.

Required Qualifications:

•  You are a Junior, Senior, or graduate student majoring in math, economics, quantitative analysis, business, or related field.
•  You have strong interest and skill in data analysis.
•  You have an eye for detail & are intellectually curious.

Additional Comments:

• Position is unpaid, based in LetsTalk’s San Francisco office.
•  LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.

 How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.

Social Media Intern

Department : Marketing

Internship Summary:

If you’re a whiz at social media and love interacting with others on Twitter, Facebook, Friendfeed, Flickr, YouTube, forums, and blogs, this is a great opportunity to gain cutting-edge professional Web 2.0 experience.

The Social Media Intern position will provide a current or graduating student with valuable on-the-job skills, as well as materials they can show as “published.” LetsTalk.com will work with the University or college of the intern to provide the necessary paperwork for college credit.

We are looking for a dynamic self-starter with a passion for marketing, public relations and new media. The ideal candidate will have leadership experience and multi-tasking capabilities from academic and extra-curricular activities (clubs, associations, teams, etc.).

What Would You Be Doing?

• Video blogging, tweeting, blogging, googling, friendfeeding, engaging, etc.
• Support LetsTalk’s presence across social networks (Facebook, Twitter, YouTube, etc)
• Help with social media strategy and execution
• Craft and publish written blog posts, as well as short videos
• Post photo or video updates using your mobile phone • Evaluate the impact of our online social media strategy 
•  Follow Google Alerts of LetsTalk.com and help track “ social media ROI” (return on influence)
• Profile mobile phone companies, products, and other mobile blogs

Required Skills and Experience:

• You are a Junior or Senior majoring in communications, media, journalism, marketing, PR, or a related field.
• You love the internet and love engaging and interacting with people in social networks (Twitter, Friendfeed, Facebook, YouTube, etc.).
• You are a good writer.
• You are interested in mobile products and technology.
• You are intellectually curious and creative. 
• You are able to meet deadlines.
• You have a blog and are up to speed on how to social networks to promote your blog.
• You know how to edit videos.

Additional Comments:

• Position is unpaid, based in LetsTalk’s San Francisco office.
• LetsTalk.com will work with the University/College of the intern to provide the necessary paperwork for college credit.
• Editorial, design, and video production support and guidance available.

How to Apply:

Please contact us via email at internjobs@letstalk.com. Please send us your resume (with links to your blog or published videos, if you have them) and a reason why you are interested in this opportunity. Thanks!

About LetsTalk.com

 Founded in July, 1999, LetsTalk.com is a privately held company headquartered in San Francisco, California that provides an extensive selection of wireless products and services, as well as user-friendly comparison features to help people choose the cell phone, calling plan, and mobile accessories that best suit their needs - all at a great price.